International Shipping
International Shipping (For Customers Outside Japan)
Thank you for your interest in our products.
We strongly recommend using a forwarding service such as Tenso.com for all international orders.
Due to frequent restrictions and suspensions of EMS service depending on the destination country, direct international shipping from our store is limited and not always reliable.
Recommended Method: Forwarding Service (Tenso)
Using a forwarding service is the most reliable way to receive your order.
How it works:
- Sign up with Tenso and receive a Japanese address
- Place your order using that address
- Tenso receives your package in Japan
- Tenso forwards it internationally using available shipping methods
This method helps avoid EMS restrictions and provides more stable delivery options.
Direct International Shipping (EMS Only)
If you choose direct shipping from our store:
- We ship only via EMS (Japan Post)
- EMS availability depends on your country
- Delivery may be delayed or unavailable without notice
Important Restrictions
Please read carefully before placing an order:
- Orders over JPY 200,000 cannot be shipped internationally from our store
- Batteries cannot be shipped internationally (this restriction also applies to forwarding services in most cases)
- If EMS is unavailable for your country, we cannot ship your order
Please note:
Forwarding services such as Tenso.com may help avoid EMS availability issues, but they do not guarantee shipment of restricted items such as batteries.
Customs and Import Duties
Customs duties, import taxes, and any additional fees are determined by your country and must be paid by the customer.
Shipping Charges
Shipping fees are calculated based on the total shipment weight.
EMS Service Status
For the latest EMS availability and country-specific restrictions, please check the official EMS website.